Terms and Conditions
1. Introduction
Welcome to Mon Etoile Ltd. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.
2. Customization and Personalization
Our products are customized based on the information provided by you. It is your responsibility to ensure that all details, including text, locations, and other customizations, are accurate. We are not liable for errors that result from incorrect information provided by the customer.
3. Order Processing and Shipping
Processing Time: Orders are typically processed within 1-3 business days.
Shipping Time: Shipping times vary based on your location. We will provide an estimated delivery date at checkout.
Shipping Costs: Shipping costs are calculated at checkout based on the delivery address.
4. Returns and Refunds
Due to the personalized nature of our products, we cannot accept returns or offer refunds unless the item is defective or damaged upon arrival. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.
5. Cancellations and Modifications
Once an order is placed, it enters our processing queue immediately. If you need to make changes or cancel your order, please contact us as soon as possible. We cannot guarantee modifications or cancellations after 24 hours.
6. Intellectual Property
All content on our website, including images, designs, and text, is the property of [Your Company Name] and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
8. Limitation of Liability
Mon Etoile Ltd is not liable for any damages that may arise from the use or inability to use our products or services, including, but not limited to, direct, indirect, or incidental damages.
9. Governing Law
These terms and conditions are governed by the laws of Armenia. Any disputes arising from these terms will be resolved in the courts of Armenia.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.