Privacy Policy
Effective Date: 15.08.2024
Mon Etoile ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.
1. Information We Collect
a. Personal Information
When you place an order, create an account, or contact us, we may collect the following personal information:
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by our payment providers)
b. Non-Personal Information
We may also collect non-personal information about your visit, including:
IP address
Browser type and version
Device information
Pages visited and time spent on our website
Referring site details
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and payment processing.
Customer Support: To respond to your inquiries, provide customer support, and address any issues.
Personalization: To customize your experience on our website and suggest products that may interest you.
Marketing: To send you promotional emails and newsletters if you have opted in. You can opt out at any time.
Site Improvement: To analyze site usage and improve our website and services.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including:
Encryption: Payment information is transmitted securely via SSL encryption.
Access Controls: Access to personal information is limited to authorized personnel only.
Data Storage: Personal information is stored securely and is protected against unauthorized access or disclosure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist in operating our website, processing payments, and delivering orders. These parties are required to keep your information confidential.
Legal Requirements: If required by law or in response to legal processes, we may disclose your personal information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@yourdomain.com
Phone: +1 (555) 123-4567
Address:
Your Company Name
1234 Street Name, Suite 567
City, State, ZIP Code
Country